Northern California Chapter Virtual Event: The Benefit of Understanding Non-verbal Communication in a World of Zoom and Social Distancing

This event has passed

Chapter Event: Northern California

Experts in all disciplines know that communication is not the only spoken word.  Join us for this interactive program and enhance your understanding of the five (5) elements of non-verbal communication.   

By attending this event, participants will benefit and improve in the following:  

  • Appropriate greetings in a ‘no-touch’ environment (choosing the next handshake) 
  • Tips to help prevent ZOOM faux pas (Yes, there are several)
  • It takes just 7 seconds to create a good first impression:  Consider the message of the mask you wear
  • Avoiding unintended insults: Understand multiple meanings of common gestures and how they are perceived 

Program Schedule
2:30 PM | Presentation Announcements and Intros
3:00 - 4:00 PM | Presentation
4:00 - 4:10 PM | Q&A
4:10 | Adjournment


Lanie Denslow
Lanie Denslow is the Founder of World Wise Intercultural Training & Resources, a company dedicated to expanding awareness of how culture and protocol shape business practices around the world.  

Lanie served as the Director of International Affairs for The Fashion Institute of Design & Merchandising (FIDM) and was President of Protocol & Diplomacy International a global organization of protocol professionals.

She conducted seminars for global business leaders and organizations in the US, China, Germany, Russia and England.  In 2020 she was a keynote speaker at the Global Etiquette Training & Education conference in Shanghai, China.

Her clients include the  Hoge-Fenton, Spott, Lucey & Wall, Inc Arent Fox LLP, Tucker Ellis LLP, Moss Adams,  the Port of Los Angeles, U.S. Department of Commerce, UK Trade & Investment, Celgene Corporation, Otsuka America Inc., the Trade Commission of Australia, and Peterbilt Corporation.   

She is the author of World Wise: What to Know Before You Go (Fairchild) and co -author of Working with Americans (Routledge, London) both internationally recognized for their practical insights regarding how culture influences business. 

Lanie is a graduate of the Protocol School of Washington and holds a BS degree from Antioch University and both a Masters of International Business and an MBA from Pepperdine University.

This course has been approved for 1 CFLC credit.


This meeting will be held on Zoom. Meeting details will be sent prior to the meeting.

If you are a FEWA member, please log in to your online account before you register for any FEWA event to ensure you receive member pricing. If you are not logged in, you will be charged the non-member price.


Advance Registration
Member price: $20.00
Non-member price: $40.00

On-site Registration
Member price: Free
Non-member price: Free

Online registration is now closed.

← Return to events